PRICING · MONTHLY
Priced per floor, not per seat you hope to fill.
Three tiers per product. Pick the product you are buying first, then the currency you are invoiced in. No free trial — we run a scoped pilot on your own calls instead.
Audit every call. Prove every conversation was compliant.
Starter
for a single team or one service area.
$590/month
- Up to 10,000 minutes audited or handled
- one product module
- standard scorecard templates
- email support
Growth
Most popularfor teams covering every queue and channel.
$2,220/month
- Up to 90,000 minutes
- both product modules
- custom scorecards and SOPs
- CRM, dialer and WhatsApp integrations
- dedicated success manager
Enterprise
Custom
Custom
- Unlimited volume with committed throughput
- private deployment and data residency
- SSO, granular RBAC and audit exports
- custom agent actions and API access
- 99.9% uptime SLA
Billed monthly in USD. Annual commitments available on Growth and Enterprise. Card on file not required — our team will scope pricing with you.
ROI · USD · QUALLIX AUDIT
What one month looks like on your numbers.
Move the sliders to your floor. Every figure below recalculates live and follows the currency you selected above.
Your floor
Estimated monthly outcome
Assumptions
- Manual QA today is assumed to cover 2% of calls — the middle of the 1–3% sampling range we see on most floors. If you sample more, the coverage gap is smaller.
- QA hours are counted at 160 hours per full-time reviewer per month, of which 85% is assumed displaceable. The remaining 15% stays human: calibration, disputes and edge cases.
- Missed-call recovery assumes Quallix Assist answers 80% of currently missed inbound calls and that 35% of those become a booked job. Revenue is booked jobs multiplied by your average job value — gross, not margin.
- Missed-call recovery is a Quallix Assist outcome, so the estimate always includes the Assist module in the cost line — even on the Audit tab, where it is shown as the incremental case for adding Assist.
- Estimated Quallix cost is modelled at list rates on analysed minutes and handled conversations, with the Starter floor as the minimum. Your quoted price may be lower at volume.
- Currency conversion is indicative, at 1 USD ≈ ₹83 ≈ AED 3.67. This is a planning estimate, not a quote or a guarantee of outcome.
COMPARE · QUALLIX AUDIT
What changes between tiers.
| Capability | Starter | Growth | Enterprise |
|---|---|---|---|
| Coverage | |||
| Call coverage | 100% of one queue | 100%, all queues | 100%, all entities |
| Live languages | 2 | 6–8 | 12 |
| Historical backfill | 30 days | 12 months | Contractual |
| Platform | |||
| Integrations | CSV + webhook | CRM, FSM, helpdesk | Custom REST + BI |
| Bring your own model | — | — | Included |
| Sandbox environment | — | Included | Included |
| Governance | |||
| Data residency | India | India or EU | India, EU or UAE |
| SSO / SCIM | — | SSO | SSO + SCIM |
| Role-based access | Basic | Granular | Granular + audit trail |
| Support | |||
| Response SLA | Next business day | 8 hours | 4 hours |
| Onboarding | Guided, 14 days | Guided, 14 days | Solutions architect |
| Quarterly review | — | Included | Included |
PRICING QUESTIONS
Before you ask sales.
How is usage counted?
Quallix Audit counts minutes of audio analysed. Quallix Assist counts handled conversations — one inbound call or one WhatsApp thread resolved within 24 hours. Overage is billed at your tier rate, never at list.
Is there a free trial?
No. We run a scoped pilot instead: your own calls, your own scorecard, a fixed two-week window and a written readout. Book a demo and we will scope it with you.
Can we buy both products together?
Yes. Audit and Assist run on one engine, so a combined deployment shares configuration, languages and integrations. Combined pricing is quoted per floor — talk to sales.
What does implementation cost?
Starter and Growth include guided onboarding at no extra cost and go live in 14 days. Enterprise deployments with custom telephony or residency requirements are scoped separately.
Which currency will we be invoiced in?
Indian entities are invoiced in INR with GST as applicable. GCC entities can be invoiced in AED. Everyone else is invoiced in USD. Annual commitments are available on Growth and Enterprise.
Bring us one week of your calls.
We will scope the tier, the languages and the integrations against your actual volume — and tell you plainly if a smaller plan is enough.