OUR STORY
From a single collections floor to a second product.
Founded June 2023 as Aashiva Analytics Private Limited, AnalyticsM began by auditing collections calls for a single NBFC. The goal was simple: replace 2% manual sampling with 100% coverage, and give compliance and operations teams the exact evidence they needed.
Today, 32 clients run Quallix in production. The platform has analysed more than 19 million minutes of customer conversation across 88 supported languages, with 12 live in production today including Arabic and Spanish.
The second product, Quallix Assist, came from clients asking the obvious next question: if the AI understands the call, why can't it handle the call? Assist now answers inbound service calls, books jobs and escalates to a human when it should.