BROKERS · AGGREGATORS · DISTRIBUTORS
The sale is only as defensible as the disclosure you can produce.
“A customer says the lock-in was never explained. The advisor says it was. We have a recording somewhere and nobody has time to find it.”
Brokers, web aggregators and distributors sell on the phone at volume. Quallix Audit checks every disclosure on every sale, and Quallix Assist filters the junk out of the lead pipeline before an advisor spends a minute on it.
WHAT BREAKS TODAY
The floor as it runs now.
Mis-selling exposure sits unmeasured
Suitability, exclusions, lock-in and free-look terms are covered inconsistently, and you find out through a grievance rather than a report.
Advisors burn hours on junk leads
Aggregator and campaign traffic arrives unfiltered. The best advisors spend their day disqualifying instead of selling.
No proof of what was disclosed
Recordings exist but are unsearchable. Reconstructing one disputed sale takes a day; reconstructing a pattern takes a quarter.
Coaching runs on random listening
A manager listens to four calls a week and generalises. Advisors are corrected on impressions, not on their own numbers.
WHAT QUALLIX CHANGES
One fix per failure.
Every disclosure checked on every sale
Exclusions, lock-in, premium escalation and free-look are scored as required elements, with a flag when one is skipped or rushed.
Leads qualified before the advisor picks up
Voice and WhatsApp agents confirm intent, product fit and basic eligibility, and pass only live prospects through.
A searchable record of point of sale
Every call carries a structured disclosure record with timestamps, so a disputed sale is answered in minutes rather than days.
Coaching from complete data
Each advisor's disclosure rate, objection handling and script adherence come from all their calls, not a handful someone happened to hear.
ONE CONVERSATION, TWO JOBS
A real turn from this floor.
SECTOR COMPLIANCE
Evidence for the conversation that sold the policy.
- SUITABILITY & DISCLOSURE
- Required disclosure elements are configured per product and checked on each sale call, with the transcript snippet attached to any gap.
- GRIEVANCE RESPONSE
- Disputed sales resolve against a structured record of what was said, when, and by whom, instead of a manual recording hunt.
- DPDP ACT 2023
- Prospect and policyholder data is processed with purpose limitation, retention windows and role-based access to transcripts.
- DATA RESIDENCY
- India-resident by default, EU (GDPR) supported, UAE (PDPL) available on Enterprise — the same engine under each configuration.
FIELD NOTES
Insurance distributor · 220 advisors · Mumbai & Pune
“Disclosure stopped being a training slide. Advisors see their own miss rate weekly, and the grievance team stops hunting through recordings.”
Prove what was disclosed, on every sale.
We will audit a week of your sale calls and show you the disclosure gaps your current sampling never reached.